Problema
Ao tentar fazer a instalação do Latromi Server (Web + Client + WSApp), o instalador travou e o consumo de CPU foi a quase 100%, causando indisponibilidade do servidor.
O problema ocorreu no Latromi Installation Service v.1.0.186 em um servidor Windows Server 2016 Datacenter
A instalação ficou trava nesta etapa, e depois de alguns minutos, apresentou o erro:
Em seguida, foi exibida uma mensagem com mais detalhes do erro:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.ArgumentNullException: Value cannot be null.
Parameter name: source
at System.Linq.Enumerable.Where[TSource](IEnumerable`1 source, Func`2 predicate)
at LATROMI.ServerSetup.Program.<>c.<Install>b__5_0(MultiInstallerCompleteEventArgs e)
at LATROMI.SetupUI.Facade.<>c__DisplayClass1_0.<StartMultiInstaller>b__0(Object sender, MultiInstallerCompleteEventArgs e)
at LATROMI.SetupUI.WinForms.MultiInstallerDialog.OnComplete(AppInstallerResult installerResult)
at LATROMI.SetupUI.WinForms.MultiInstallerDialog.<>c__DisplayClass16_0.<DownloadAndInstall>b__6(Object obj)
************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4795.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
ff5e432l.nfy
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///D:/Temp/Downloads/latromi-server-setup%20(4).exe
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4795.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4739.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4395.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4785.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Web
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4770.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.ServiceProcess
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceProcess/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll
----------------------------------------
System.ServiceModel
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4729.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll
----------------------------------------
System.Runtime.Serialization
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4729.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll
----------------------------------------
System.Management
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4450.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
SMDiagnostics
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4729.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll
----------------------------------------
System.ServiceModel.Internals
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4729.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.IdentityModel
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4729.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.IdentityModel/v4.0_4.0.0.0__b77a5c561934e089/System.IdentityModel.dll
----------------------------------------
System.Net.Http
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Net.Http/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Net.Http.dll
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Transactions
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
E no arquivo de log do instalador, foram registradas essas informações:
Data/Hora Tipo Origem Categoria ID Tempo Mensagem
===========================================================================================================================================================================================================================================
2025-07-15 10:55:37 Info LatromiInstSVC -- -- -- Executando serviço AppUpdater.CheckPatchesNonInstalled (app: LatromiClient, installFolder: 'C:\Program Files (x86)\LATROMI\Client - Adm', initialStage: Final)
2025-07-15 14:35:10 Debug LatromiInstSVC -- -- -- ConnectionString: (removido da amostra)
2025-07-15 14:35:19 Debug LatromiInstSVC -- -- -- Método CommitChanges executado em LATROMI.Install.SiteHosting.Host.IISHost
2025-07-15 14:35:22 Debug LatromiInstSVC -- -- -- ConnectionString: (removido da amostra)
2025-07-15 14:35:23 Debug LatromiInstSVC -- -- -- ConnectionString: (removido da amostra)
2025-07-15 14:35:23 Sql LatromiInstSVC SELECT -- -- Instrução do tipo SELECT
SELECT true FROM pg_database WHERE datname = 'tools_qa_latromi'
2025-07-15 14:35:23 Debug LatromiInstSVC -- -- -- ConnectionString: (removido da amostra)
2025-07-15 14:35:23 Sql LatromiInstSVC SELECT -- -- Instrução do tipo SELECT
SELECT true FROM pg_class c
JOIN pg_namespace n ON n.oid = c.relnamespace
WHERE nspname = 'public' AND relname = 'sistema' AND relkind = 'r'
2025-07-15 14:35:23 Debug LatromiInstSVC -- -- -- Baixando arquivo 'https://dl.latromi.com.br/products/tools/LatromiTools.ico'...
2025-07-15 14:35:23 Debug LatromiInstSVC -- -- -- Arquivo baixado: 'C:\windows\SystemTemp\LATROMI\b4776dda-04fa-4a98-b7b5-74fe9738da79\LatromiTools.ico'
2025-07-15 14:35:23 Debug LatromiInstSVC -- -- -- ConnectionString: (removido da amostra)
2025-07-15 14:35:23 Debug LatromiInstSVC -- -- -- UninstallInfo - Procurando informações na chave de registro 64-bits: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{323D7ED8-F2FB-4A91-9C50-FCAEFC0738B5}.ToolsQa
2025-07-15 14:35:23 Debug LatromiInstSVC -- -- -- UninstallInfo - chave de registro 'Software\Microsoft\Windows\CurrentVersion\Uninstall\{323D7ED8-F2FB-4A91-9C50-FCAEFC0738B5}.ToolsQa' não encontrada.
2025-07-15 14:35:24 Debug LatromiInstSVC -- -- -- UninstallInfo - Procurando informações na chave de registro 32-bits: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{9D52DBF3-229A-4723-BF31-C57C9C1D2A23}.{9D52dbf3-229A-4723-Bf31-C57c9c1d2a23}
2025-07-15 14:35:24 Debug LatromiInstSVC -- -- -- UninstallInfo - chave de registro 'Software\Microsoft\Windows\CurrentVersion\Uninstall\{9D52DBF3-229A-4723-BF31-C57C9C1D2A23}.{9D52dbf3-229A-4723-Bf31-C57c9c1d2a23}' não encontrada.
2025-07-15 14:35:25 Debug LatromiInstSVC -- -- -- Adicionando à instalação: Script de instalação de banco de dados (v3.5.0.0)
2025-07-15 14:35:25 Debug LatromiInstSVC -- -- -- Adicionando à instalação: LATROMI Tools v1.0.34
2025-07-15 14:35:25 Debug LatromiInstSVC -- -- -- Adicionando à instalação: LATROMI Client v3.5.365
2025-07-15 14:35:25 Debug LatromiInstSVC -- -- -- Adicionando à instalação: LATROMI Web v3.5.484
2025-07-15 14:35:25 Debug LatromiInstSVC -- -- -- Adicionando à instalação: WSApp v2.4.13
2025-07-15 14:35:25 Debug LatromiInstSVC -- -- -- Adicionando à instalação: SAP Crystal Reports runtime engine for .NET Framework (32-bit) v13.0.15.1840
2025-07-15 14:35:25 Debug LatromiInstSVC -- -- -- Adquirindo: Script de instalação de banco de dados (v3.5.0.0)
2025-07-15 14:35:28 Debug LatromiInstSVC -- -- -- Adquirindo: LATROMI Tools v1.0.34
2025-07-15 14:35:28 Debug LatromiInstSVC -- -- -- Copiando Arquivo: D:\LATROMI\Software Distribution\060135a7-d7ac-8c7b-1840-bf5fd6db983a.zip
2025-07-15 14:35:29 Sql LatromiInstSVC SELECT -- -- Instrução do tipo SELECT
SELECT true FROM pg_database WHERE datname = 'tools_qa_latromi'
2025-07-15 14:35:29 Debug LatromiInstSVC -- -- -- ConnectionString: (removido da amostra)
2025-07-15 14:35:29 Sql LatromiInstSVC SELECT -- -- Instrução do tipo SELECT
SELECT true FROM pg_language WHERE lanname = 'plpgsql'
2025-07-15 14:35:29 Sql LatromiInstSVC SCRIPT -- -- Instrução do tipo SCRIPT
--script de criação do banco de dados (removido da amostra)
2025-07-15 14:35:31 Debug LatromiInstSVC -- -- -- Adquirindo: LATROMI Client v3.5.365
2025-07-15 14:35:31 Debug LatromiInstSVC -- -- -- Copiando Arquivo: D:\LATROMI\Software Distribution\fb4e92c7-7f07-32e6-fa28-a3325dbcdc57.zip
2025-07-15 14:35:31 Sql LatromiInstSVC UPDATE -- -- Instrução do tipo UPDATE
UPDATE public.sistema set versaomaior = 3, versaomenor = 5, compilacao = 0, revisao = 0 where id = 1
2025-07-15 14:35:32 Info LatromiInstSVC -- -- -- O Script 'Script de instalação de banco de dados (v3.5.0.0)' foi executado com sucesso.
2025-07-15 14:35:34 Debug LatromiInstSVC -- -- -- Adquirindo: LATROMI Web v3.5.484
2025-07-15 14:35:34 Debug LatromiInstSVC -- -- -- Copiando Arquivo: D:\LATROMI\Software Distribution\fdf83873-a492-295b-91dd-10c0152c385e.zip
2025-07-15 14:36:07 Debug LatromiInstSVC -- -- -- Adquirindo: WSApp v2.4.13
2025-07-15 14:36:07 Debug LatromiInstSVC -- -- -- Copiando Arquivo: D:\LATROMI\Software Distribution\1952d6eb-0ef1-bc8a-9108-e5aca9c32405.zip
2025-07-15 14:37:17 Debug LatromiInstSVC -- -- -- Adquirindo: SAP Crystal Reports runtime engine for .NET Framework (32-bit) v13.0.15.1840
2025-07-15 14:37:17 Debug LatromiInstSVC -- -- -- Copiando Arquivo: D:\LATROMI\Software Distribution\9d52dbf3-229a-4723-bf31-c57c9c1d2a23.msi
2025-07-15 14:39:04 Debug LatromiInstSVC -- -- -- Aguardando o final da instalação em LATROMI.Install.MultiInstaller
Onde o arquivo 9d52dbf3-229a-4723-bf31-c57c9c1d2a23.msi é o instalador do Crystal Reports Runtime.
Após o erro, foi constatado o consumo excessivo do CPU, que só voltou ao normal após parar o serviço.
Motivo
Desconhecido
Solução
Pendente